flexible services
expert advice
to substantially improve your end-result
Highlights
Digital Direction Carrier Contract Negotiation Services

Our experience and proven methodology will afford you the best rate structure and the best terms and conditions in a fraction of the time.

Carrier contract negotiation is at best, challenging.  Validating that your rates are actually applied to your invoice is at best, taxing.  Our experts are skilled on tariffs, promotions and carrier contract rates relative to industry standards.  We have negotiated new and renewal agreements encompassing over 20 carriers with domestic and international agreement locations.  On average, Digital Direction has saved 32.9% on accounts billing over $1.2M annual and 41.6% on accounts billing under 1.2M annually.  Our validation experts ensure that your rates are applied correctly and do so on a monthly basis until confirmed complete…GUARANTEED!

Flexible Services, Expert Advice
Flexible enough to meet the needs of the most diverse global enterprise, Digital Direction contract negotiation experts can support your team with strategic advice and inside data, or lead a multi-phased RFP project--whatever expertise is required to substantially improve the end-results. 

Experienced on both sides of the negotiating table, our negotiation experts leverage carrier backgrounds and knowledge of key decision makers, processes, and billing platforms at leading IXCs and LECs to negotiate the most favorable rates, terms and conditions. Strong finance, carrier, and telecom backgrounds give Digital DIrection's telecom experts the ability to provide even the largest enterprises with expertise on Local, LD, MPLS, and all other telecommunication service.

Contract Assessment/Negotiations
Digital Direction’s negotiation methodology provides clients the lowest possible rate structures while optimizing terms, conditions and SLAs.

Our Methodology

Customer Overall Objective
Inventory and Baseline Creation
Detailed Vendor Analysis & Business Process Intelligence
Pricing Directive
Terms and Condition / SLA Directive
Review
Decision
Contract Administration
Implementation of Services
Bill Review and Validation
Customer Satisfaction and Project Closure

Digital Direction completes negotiation engagements—from baseline to implementation—in a third to half the time it takes most companies to complete in house. Quicker negotiations represent overall savings months sooner.

Careers

Our dynamic organization is growing rapidly; see how you can become part of it.

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